本书作者曾写过GUI设计禁忌，这本书在总结那本书的经验基础E，以大量实例详细讨论了60个最常见和最严童的Web设计错误。作者紧紧围绕可用性问题，指出了人们在网站设计中常犯的错误或容易忽视的问题。本书没有长篇大论地描述Web设计错误，而是指出问题所在，并提供r合理的解决方法。本书涵盖了Web设计中的重要主题，包括内容、任务驱动、导航、表单、搜索、文字牺写、链接外观、图形设计和布局等，阅读本书有助于把网站设计得更完美。本书适合Web设计、开发及评估人员阅读，也适合相关专业的师生参考。 作者简介： Jeff Johnson是UL Wizards有限公司的一名顾问，该公司是一家产品可用性咨询公司（www.uiwizards.com）。1978年，他开始从事人机交互方面的工作。并在许多知名公司任过软件设计人员、可用性测试人员、管理人员研究人员。他也是《GUL Bloopers:Dont's for Software Developers and Web Designers》（GUL设计禁忌）一书的作者。

·采用了示例学习的方法，通过指出常见界面设计中问题的方式来教会读者避免常见错误。 　　·包括了来自作者个人经历的两个完整的项目设计实战故事。 　　·将错误划分成各种类别：GUI组件、布局和外观、文本消息、交互策略、Web站点设计、响应问题、管理决策以及WWW.gui-bloopers.com上更多种类的错误。 　　·根据本书自己的可用性测试结果进行组织和格式化——因此读者可以快速发现所需要的信息，并根据个人所需选择阅读。 　　本书描述了软件开发人员在设计图形用户界面（GUI）时经常犯的“禁忌”，并提出如何避免出现这些禁忌的基本原则和理论依据。本书作者在设计、评价以及测试软件产品用户界面等方面工作了20多年，有丰富的实践经验，他把GUI禁忌分为七种类型：GUI组件、布局和外观、文字、交互、Web、响应以及管理，并分别进行了描述。书中还通过两个实例说明了各种GUI禁忌以及如何避免。 　　本书编排独特，针对性极强，是不可多得的GUI设计优秀资源。本书适合软件工程师、Web站点设计人员、开发过程经理、质量保证专家、产品易用性专家等阅读。

The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account. ·Explains how to create usable products that are still original, creative, and unique ·A valuable resource for designers, developers, project managersanyone in a position where their work comes in direct contact with the end user. ·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively ·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

《一目了然Web软件显性设计之路》通过深入浅出地讲解与丰富的实际案例，帮助读者理解、掌握显性设计的精髓，可轻松熟练地设计出简单易用的基于Web的软件。. 我们的用户在众多的竞争中选择了我们基于Web的软件，并投入了他们的金钱和宝贵的时间。作为回报，他们希望能满足需求并推动工作而不感到乏味。事实上，用户应该在离开电脑时仍能感到系统会有效、自觉、敏捷地运转!.. 幸运的是，这一切都是可能的，而且并不复杂。我们只需要从显性设计起步，做到以下几点： ·提供用户所需。 ·让初级用户迅速转变为中级用户。 ·尽可能地防止出错，如出错也应友善处理。 ·精简和优化交互与任务流程，让最复杂的软件也能变得清晰可理解。 ·为支持特定行为而设计。 ·持续优化我们的流程与程序。

本书综述部分介绍了与“用户为中心的设计和评估”方法相关的背景知识及发展概况。其后，分3篇分别介绍了解用户、用户界在设计和可用性评估的内容及一些相关的研究专题。最后，第11章讨论了在组织中实施以用户为中心的设计的专题。本书主要面向的读者包括：软件或网站的设计人员。同时本书也可成为“现代人因工程学”及“以用户为中心的设计”的教材，还可作为软件或网站公司经理的提高用户满意度或提升公司形象的手册。

本书作者根据精益创业法的理念归纳出了行之有效的精益设计方法，让设计团队可以用更低的成本、更高的效率设计出更好的用户体验。本书重点介绍了如何利用精益设计来改善用户体验，让团队摈弃为设计而设计的心态，通过迭代来增进认识，提高效率，并以成果为基础进行设计。另外，书中有大量的案 例分析和研究探讨，还有很多操作性建议。

《众妙之门——网站重新设计之道》是一本精彩、实用的网站UI设计宝典，其中的文章来自于世界知名WEB设计与开发博客Smashing Magazine。全书内容丰富，包括：网站重新设计的商业思考，HTML5与CSS3，重新认识JavaScript，构建更优用户体验的技术，移 动用户体验设计，等等。这些都是目前业内热度最高、从业人员最想了解的话题。无论是设计师还是开发人员，无论水平是高还是低，读者都能从WEB设计顶尖高手的字里行间汲取到对自己有价值的知识，帮助自己提高和进步。 《众妙之门——网站重新设计之道》内容丰富、案例精彩，适合具有一定经验的移动WEB设计师或相关专业的学生阅读。

本书是作者Steve Krug继畅销书《点石成金：访客至上的网页设计秘笈》(Don't Make Me Think)后推出的又一力作。多年来，人们就认识到网站可用性测试可以极大地改善产品质量，但鉴于正规的可用性测试流程复杂、费用高昂，很少人这样做。在本书中，作者详细阐述了一种简化的网站可用性测试方法，让任何人都能够尽早并频繁地对其网站、应用程序和其他产品进行可用性测试，从而将最严重的可用性问题消灭在萌芽状态。 本书短小精悍，语言轻松幽默，任何从事产品设计或对可用性测试感兴趣的读者都将受益匪浅。

这是一本专注于用户研究和用户体验的经典读物，同时也是一本容易上手的实战手册，从实践者的角度，着重讨论和阐述了用户研究的重要性、主要的用户研究方法和工具，同时借助于实例介绍了相关的应用。全书共3部分18章，深度剖析了何为优秀的用户设计，用户体验包括哪些研究方法和工具，如何 得出和分析用户体验调查结果等。

《About Face3交互设计精髓(经典再现软精装版)》是一本数字产品和系统的交互设计指南，全面系统地讲述了交互设计过程、原理和方法，涉及的产品和系统有个人计算机上的个人和商务软件、Web应用、手持设备、信息亭、数字医疗系统、数字工业系统等。运用《About Face3交互设计精髓(经典再现软精装版)》的交互设计过程和方法，有助于了解使用者和产品之间的交互行为，进而更好地设计出更具吸引力和更具市场竞争力的产品。 全书分成3篇：第1篇描述了“目标导向设计”，详细讨论了用户和设计的过程及思想；第2篇讲的是交互设计的原则，可以帮助您在较高层次上去把握设计；第3篇则介绍具体的细节方面的界面设计原则。

本书对交互设计的来源和本质作了很好的介绍。书中包含了作者十多年来对交互设计的一些深刻理解，对如何做好交互设计有很强的实践价值。在本书第3～8章中，贯穿了一个能够广泛应用于各种项目的通用设计流程，能够帮助新手设计师按序将所有信息应用于实践。书中还有一些对交互设计领域的开创者和名人的访谈，可以让我们从多个角度对交互设计有一个深刻全面的认识。本书主要涉及数字产品如何工作的知识，不包含任何程序代码，基本与平台无关。 本书的针对对象既包括那些刚刚起步的新手设计师，也包括那些期望改进设计流程或增加设计工具的资深设计师。 “构建与人们进行交互的产品和服务是21世纪的重大挑战。Dan Saffer做了一项了不起的工作，他把凌乱的知识整理成了一本可理解的、有序的、任何想创建新设计的人必备的参考书。” ——Jared Spool，User Interface Engineering的CEO “《Designing for Interaction》是有见识的、智慧的和激动人心的。Dan Saffer 给当今的交互设计挑战提供了实用建议，并且针对未来的交互设计提出了明智见解。” ——Jesse James Garrett，《用户体验要素》的作者

Bill Buxton and I share a common belief that design leadership together with technical leadership drives innovation. Sketching, prototyping, and design are essential parts of the process we use to create new products. Bill Buxton brings design leadership and creativity to Microsoft. Through his thought-provoking personal examples he is inspiring others to better understand the role of design in their own companies--Bill Gates, Chairman, Microsoft "Informed design is essential." While it might seem that Bill Buxton is exaggerating or kidding with this bold assertion, neither is the case. In an impeccably argued and sumptuously illustrated book, design star Buxton convinces us that design simply must be integrated into the heart of business--Roger Martin, Dean, Rotman School of Management, University of Toronto Design is explained, with the means and manner for successes and failures illuminated by engaging stories, true examples and personal anecdotes. In Sketching User Experiences, Bill Buxton clarifies the processes and skills of design from sketching to experience modeling, in a lively and informative style that is rich with stories and full of his own heart and enthusiasm. At the start we are lost in mountain snows and northern seas, but by the end we are equipped with a deep understanding of the tools of creative design.--Bill Moggridge, Cofounder of IDEO and author of Designing Interactions "Like any secret society, the design community has its strange rituals and initiation procedures. Bill opens up the mysteries of the magical process of design, taking us through a land in which story-telling, orange squeezers, the Wizard of Oz, I-pods, avalanche avoidance, bicycle suspension sketching, and faking it are all points on the design pilgrim's journey. There are lots of ideas and techniques in this book to feed good design and transform the way we think about creating useful stuff". -Peter Gabriel I love this book. There are very few resources available that see across and through all of the disciplines involved in developing great experiences. This is complex stuff and Buxton's work is both informed and insightful. He shares the work in an intimate manner that engages the reader and you will find yourself nodding with agreement, and smiling at the poignant relevance of his examples.--Alistair Hamilton, Symbol Technologies, NY Books that have proposed bringing design into HCI are aplenty, though books that propose bringing software in to Design less common. Nevertheless, Bill manages to skilfully steer a course between the excesses of the two approaches and offers something truly in-between. It could be a real boon to the innovation business by bringing the best of both worlds: design and HCI. --Richard Harper, Microsoft Research, Cambridge There is almost a fervor in the way that new products, with their rich and dynamic interfaces, are being released to the public-typically promising to make lives easier, solve the most difficult of problems, and maybe even make the world a better place. The reality is that few survive, much less deliver on their promise. The folly? An absence of design, and an over-reliance on technology alone as the solution. We need design. But design as described here depends on different skillsets-each essential, but on their own, none sufficient. In this rich ecology, designers are faced with new challenges-challenges that build on, rather than replace, existing skills and practice. Sketching User Experiences approaches design and design thinking as something distinct that needs to be better understood-by both designers and the people with whom they need to work- in order to achieve success with new products and systems. So while the focus is on design, the approach is holistic. Hence, the book speaks to designers, usability specialists, the HCI community, product managers, and business executives. There is an emphasis on balancing the back-end concern with usability and engineering excellence (getting the design right) with an up-front investment in sketching and ideation (getting the right design). Overall, the objective is to build the notion of informed design: molding emerging technology into a form that serves our society and reflects its values. Grounded in both practice and scientific research, Bill Buxton's engaging work aims to spark the imagination while encouraging the use of new techniques, breathing new life into user experience design. . Covers sketching and early prototyping design methods suitable for dynamic product capabilities: cell phones that communicate with each other and other embedded systems, "smart" appliances, and things you only imagine in your dreams; . Thorough coverage of the design sketching method which helps easily build experience prototypes-without the effort of engineering prototypes which are difficult to abandon; . Reaches out to a range of designers, including user interface designers, industrial designers, software engineers, usability engineers, product managers, and others; . Full of case studies, examples, exercises, and projects, and access to video clips (www.mkp.com/sketching) that demonstrate the principles and methods. About the Author Trained as a musician, Bill Buxton began using computers over thirty years ago in his art. This early experience, both in the studio an on stage, helped develop a deep appreciation of both the positive and negative aspects of technology and its impact. This increasingly drew him into both design and research, with a very strong emphasis on interaction and the human aspects of technology. He first came to prominence for his work at the University of Toronto on digital musical instruments and the novel interfaces that they employed. This work in the late 70s gained the attention of Xerox PARC, where Buxton participated in pioneering work in collaborative work, interaction techniques and ubiquitous computing. He then went on to become Chief Scientist of SGI and Alias|Wavefront, where he had the opportunity to work with some of the top film makers and industrial designers in the world. He is now a principal researcher at Microsoft Corp., where he splits his time between research and helping make design a fundamental pillar of the corporate culture. * Covers sketching and early prototyping design methods suitable for dynamic product capabilities: cell phones that communicate with each other and other embedded systems, "smart" appliances, and things you only imagine in your dreams; * Thorough coverage of the design sketching method which helps easily build experience prototypes-without the effort of engineering prototypes which are difficult to abandon; * Reaches out to a range of designers, including user interface designers, industrial designers, software engineers, usability engineers, product managers, and others; * Full of case studies, examples, exercises, and projects, and access to video clips that demonstrate the principles and methods.

本书是基于众多商务案例，讲述如何创建更好的、高客户忠诚度的软件产品和基于软件的高科技产品的书。本书列举了很多真实可信的实际例子，说明目前在软件产品和基于软件的高科技产品中，普遍存在着“难用”的问题。作者认为，“难用”问题是由这些产品中存在着的高度“认知摩擦”引起的，而产生这个问题的根源在于现今软件开发过程中欠缺了一个为用户利益着想的前期“交互设计”阶段。“难用”的产品不仅损害了用户的利益，最终也将导致企业的失败。本书通过一些生动的实例，让人信服地讲述了由作者倡导的“目标导向”交互设计方法在解决“难用”问题方面的有效性，证实了只有改变现有观念，才能有效地在开发过程中引入交互设计，将产品的设计引向成功。 　　本书虽然是一本面向商务人员而编写的书，但也适合于所有参与软件产品和基于软件的高科技产品开发的专业人士，以及关心软件行业和高科技行业现状与发展的人士阅读。

本书提供了网站设计时所需的可交付文档资料包括：概念模型，站点地图，可用性报告等，这些文档资料是设计人员和客户进行交流的主要工具。本书深入讨论了文档推介和风险规避技巧，向你展示了如何将文档资料按要求制作成有效的交流工具。 本书内容全面，结构清晰，讲解详细。可作为网站设计人员的参考用书。 关于网站设计的多数讨论好像都着眼于流程的创建，然而，要想把概念变为现实，需要一整套强大的可交付文档资料（概念模型，站点地图，可用性报告等等），这些文档资料是设计人员和客户进行交流的主要工具。现在终于有了一本专注于以上话题的指南了。作者Dan Brown深入讨论了文档推介和风险规避技巧这两方面的内容，并辅以交付件改进的小窍门，向你展示了如何将文档资料按要求制作成有效的交流工具。他首先介绍了交付件及其在设计过程中所处的位置，然后再对各交付件分别进行深入讨论。从可用性报告到项目计划、内容地图、流程图、线框图、站点地图等，每章都包括一个内容清单，推介策略，维护策略，生成过程描述和该交付件对项目的影响等。

您如何保证您的网站确实给予用户他们所需要的，并对您产生商业成果？您需要了解谁是您的用户，您的用户的目标、行为和观点是什么，还要把他们的需求当成您的第一要务。人物角色将用户研究带入了一个更高的境界，成为实施真正以用户为中心的在线商业策略最高效的工具。本书将伴随您走过创建人物角色的每一个步骤，包括进行定性、定量的用户研究，生成人物角色分类，使人物角色真实可信等。您也将学会如何有效地通过这个工具，来完成从指导总体商业策略，到确定信息架构、内容和设计等细节的整个过程。 书中您将看到： 清晰明确的建议，帮助您充分利用从用户访谈、调查和日志文件分析得到的结果，从而了解什么样的人在访问您的网站，以及如何为他们提供最好的服务。 循序渐进的用户分类法，包括对调查结果进行统计分析的新技术。 建立可操作的人物角色的方法，将它们有效地应用在网站策略、设计和开发中。 在企业生涯中保持人物角色活力和生产力的有效方法。

有效地测量任何产品的可用性都需要选择和使用正确的度量．并要有效地利用它所揭 示出来的信息。《用户体验度量》首次介绍了相关实用资料．可以使可用性从业人员和产品开发人员完成这种测量。作者把几十个种度量整理成六类：绩效、基于问题的、自我报告式的、Web导航、综合性的／派生的， 以及生理／行为的。他们对每一种度量都进行了考察，并认真考虑了收集、分析和呈现这些数据的最佳方法。他们对使用任何技术来测量任何类型产品的可用性都提供了步进式指导。

本书是一本数字产品和系统的交互设计指南，全面系统地讲述了交互设计过程、原理和方法，涉及的产品和系统有个人电脑上的个人和商务软件、Web应用、手持设备、信息亭、数字医疗系统、数字工业系统等。运用本书的交互设计过程和方法，有助于了解使用者和产品之间的交互行为，进而更好地设计出更具吸引力和更具市场竞争力的产品。 全书分成3篇：第1篇描述了“目标导向设计”，详细讨论了用户和设计的过程及思想；第2篇讲的是交互设计的原则，可以帮助您在较高层次上去把握设计；第3篇则介绍具体的细节方面的界面设计原则。 本书结构清晰、深入浅出，是一本难得的大师经典之作。本书的读者对象包括数字产品和系统的交互设计师、用户界面设计师、项目经理、可用性工程师等，以及目前正在学习交互设计和用户界面设计专业的本科和研究生等。

《可用性工程》系统地介绍可用性工程，被国际可用性工程界一致推崇为该领域的最佳入门书籍。《可用性工程》着重讲述了能取得良好成本效益的可用性方法，并详细介绍了在软件开发生命周期的不同阶段如何运用这些方法，以及其他与可用性相关的特殊问题。